# LLMs-Full.txt - Full Content for Project Pages # Generated on: 2026-02-05T01:08:32.040Z # Total pages: 11 --- ## URL: https://www.friendlyfamilymedicalcare.com/home ### Title: Home ### Page ID: 1709721 ### Content: ### Providing Quality Care for Your Entire Family # Family Medicine Practice in Frankfort, Illinois ## How Can We Help You? ### About Tisa Morris-Christian, MD, MPH #### Areas of Interest #### We offer Telemedicine, a type of medical care provided remotely, using technology such as video conferencing. ## Patient Testimonials ###### Jeanne W. ###### Tealia G. ###### Ayesha G. ###### Mary H. ### Get in Touch Today! ### Providing Quality Care for Your Entire Family ## Friendly Family Medical Care, Inc. # Family Medicine Practice in Frankfort, Illinois ### Contact Form We provide health care services to entire families, caring for patients from infancy through adulthood. We aim to improve the health of the community at large, one individual at a time. Friendly Family Medical Care opened its doors in January 2009. We expanded to include Nurse Practitioners in the summer of 2017. We moved to a more inviting space in December 2020. We pride ourselves on providing **quality care** for the entire family and aiming to spend ample time with each patient. At Friendly Family Medical Care, we provide a myriad of services for your family. These include, but are not limited to: Dr. Tisa Morris-Christian is a board-certified family medicine physician with over two decades of experience in patient care. Certified by the American Board of Family Medicine, she has been practicing medicine since 2000. A proud native of Chicago’s South Side, Dr. Morris-Christian is a graduate of Whitney M. Young Magnet High School. This allows patients to receive care from our doctors without having to travel to the doctor's office or hospital. There are many benefits of telemedicine, including convenience, cost savings, and improved access to care. In addition, telemedicine can help reduce the spread of infectious diseases by allowing patients with contagious illnesses to receive care without coming into contact with other people. My sister and I have been seeing Dr. Christian ever since we moved to Tinley Park ten years ago. We found her to be warm, sincere and really concerned about our health problems. She has helped us find other qualified physicians in specified fields. She has filled out papers if she thought they would help us obtain needed funds. We are in our nighties now and she willingly listens to our questions and doesn’t seem to mind if we ask the same questions because we have difficulty understanding. Not only do I think of her as my physician, but time in life, I think of her as a friend. Dr. Morris-Christian and her staff are amazing! Dr. Morris-Christian and Tamra the nurse practitioner are both very thorough and patient. They really try their hardest to make sure they are giving you the best treatment possible. Nikki and Maria at the front desk are professional and polite and get any paperwork that you need done quickly! I truly appreciate them! Dr. Morris-Christian is great. She is personable...easy to talk to and she listens. Whatever I have needed whether it was paper work, prescriptions, testing, etc....they take care of me. I have interacted with everyone in the office and everyone has been very attentive and pleasant. Love Maria in the front! Her medical skills are first rate and is willing to work with me to find the right treatment. At Friendly Family Medical Care, we stay informed of the latest advances in preventive medicine and family care, so you don't have to. We pride ourselves on our ability to develop individualized treatment plans to meet your specific needs and promote vitality. **If you have any questions regarding our services, patient information, or would like to schedule an appointment, *contact us* today!** Friday-Saturday *(Weekly alternating for lab draws and Immunizations only)* Friday-Saturday (Weekly alternating for lab draws and Immunizations only) All rights reserved Friendly Family Medical Care, Inc - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - Diabetes - Preventative Medicine - High Cholesterol - Hypertension --- ## URL: https://www.friendlyfamilymedicalcare.com/reset-password-page ### Title: Reset password page ### Page ID: 1709726 ### Content: Friday-Saturday (Weekly alternating for lab draws and Immunizations only) All rights reserved Friendly Family Medical Care, Inc - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") --- ## URL: https://www.friendlyfamilymedicalcare.com/family-care-services ### Title: Family Care Services ### Page ID: 1717469 ### Content: ## Friendly Family Medical Care, Inc. # Family Care Services ## Integrative Family Care Services ###### **Preventive Care / Screenings** ###### **Examinations and Physicals** ###### Other Medical Conditions ##### Providing Quality Care for Your Entire Family We provide health care services to entire families, caring for patients from infancy through adulthood. We aim to improve the health of the community at large, one individual at a time. Quality patient care is provided with compassion, empathy, and respect. At Friendly Family Medical Care, we provide a myriad of services for your family. These include, but are not limited to: Screening and Treatment for Sexually-Transmitted Infections Common Cold/Sinusitis/Upper Respiratory Infections/Sore Throat A Myriad of Other Acute & Chronic Medical Conditions Friday-Saturday (Weekly alternating for lab draws and Immunizations only) All rights reserved Friendly Family Medical Care, Inc - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") --- ## URL: https://www.friendlyfamilymedicalcare.com/family-care-staff ### Title: Staff ### Page ID: 1717668 ### Content: ## Friendly Family Medical Care # Family Care Staff ## About Tisa Morris-Christian, MD, MPH ##### Providing Quality Care for Your Entire Family Dr. Tisa Morris-Christian is a board-certified family medicine physician with over two decades of experience in patient care. Certified by the American Board of Family Medicine, she has been practicing medicine since 2000. A proud native of Chicago’s South Side, Dr. Morris-Christian is a graduate of Whitney M. Young Magnet High School. She earned her Bachelor of Science degree in Biology from the University of Illinois at Urbana-Champaign in 1993 and went on to obtain her Doctor of Medicine degree from the University of Illinois College of Medicine in 1997. In 2010, she furthered her commitment to public health by earning a Master of Public Health (MPH) degree from the University of Illinois at Chicago. Dr. Morris-Christian is deeply engaged in her community. She has volunteered at numerous health fairs and has spoken to audiences, including kindergarten, middle, and high school students, college students, and senior citizens, promoting health education and awareness. Her dedication to maternal and community health has been recognized with several honors, including the Joliet Area Breastfeeding Alliance Gold Standard Award and the 2015 Advocate Physician Partners Exemplary Physician Award. Outside of her professional life, Dr. Morris-Christian enjoys spending time with her husband and their son. Friday-Saturday (Weekly alternating for lab draws and Immunizations only) All rights reserved Friendly Family Medical Care, Inc - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") --- ## URL: https://www.friendlyfamilymedicalcare.com/patient-information ### Title: Patient Information ### Page ID: 1717782 ### Content: ## Friendly Family Medical Care # Patient Information ## Useful Information for Patients ## Wellness Resources ##### Providing Quality Care for Your Entire Family ## Patient Registration Forms ###### Newborn/Infant Registration Form ###### [Immigration Forms](https://cloud-1de12d.becdn.net/customfile/fe2e956727088c090b9a581e142d85c0.pdf) ###### [CHECKUP VISIT vs PROBLEM VISIT](https://cloud-1de12d.becdn.net/customfile/a729f9b79447d016840066ac9766b7a3.pdf) ## Insurances ## Office Tour ## Check out our beautiful practice! At our family medicine practice, we understand that our patients' time is valuable. That's why we've made it easy for them to find the information they need on our website. From our patient portal feature to our forms library, we've tried to make everything as convenient as possible. We hope that our website will be a helpful resource for our patients and their families. If there's anything else we can do to improve your experience, please let us know. Quality patient care is provided with compassion, empathy, and respect. Trusted medical advice from the American Academy of Family Physicians. At our office, we have made the registration process as simple and straightforward as possible by posting our patient registration forms online. We understand that your time is valuable, and we want to make it easy for you to get the care you need. Simply print out the forms, fill them out, and bring them with you to your first appointment. If you have any questions about the forms or the registration process, our friendly staff will be happy to help. We look forward to meeting you and welcoming you to our practice. If you're selecting Immigration Form, you must complete either an Adult, Pediatric, or Newborn/Infant Form. If you are coming in for a checkup, please download, read, and complete the Checkup Visit vs Problem Visit form as well. Thank you. We currently accept the following insurance plans. However, we are constantly expanding our affiliations. If you do not see your plan listed below, please contact us at [(815) 464-0081](tel:+18154640081) to ensure that we are in your network. Friday-Saturday (Weekly alternating for lab draws and Immunizations only) All rights reserved Friendly Family Medical Care, Inc - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - AARP Medicare Advantage - Ambetter - Anthem Blue Cross Blue Shield - Beechstreet PPO - Blue Cross Blue Shield PPO - Blue Cross Medicare Advantage - Health Alliance - HFN PPO - Medicare - Meritain - Multiplan PPO - Oscar - PNA PPO - PPO Next - Preferred Plan Inc - Private Healthcare Systems (PHCS) - Professional Benefits Administrators - UMR - United Health Care - Wellcare PPO - Western and Southern Financial Group - Self Pay --- ## URL: https://www.friendlyfamilymedicalcare.com/accessibility-statement ### Title: Accessibility Statement ### Page ID: 1718022 ### Content: # Accessibility Statement **Friendly Family Medical Care, Inc** strives to ensure that its services are accessible to people with disabilities. **Friendly Family Medical Care, Inc** has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort, and independence. **Accessibility on http://www.friendlyfamilymedicalcare.com/** **http://www.friendlyfamilymedicalcare.com/** makes available the UserWay's Web Accessibility Widget, which is powered by a dedicated accessibility server. The software allows **http://www.friendlyfamilymedicalcare.com/** to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1). The **http://www.friendlyfamilymedicalcare.com/** accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety. **Friendly Family Medical Care, Inc** continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities. In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan **http://www.friendlyfamilymedicalcare.com/** with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on **http://www.friendlyfamilymedicalcare.com/** fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. If you are experiencing difficulty with any content on **http://www.friendlyfamilymedicalcare.com/** or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist. If you wish to report an accessibility issue, have any questions or need assistance, please contact **Friendly Family Medical Care, Inc** Customer Support as follows: Friday-Saturday (Weekly alternating for lab draws and Immunizations only) All rights reserved Friendly Family Medical Care, Inc - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") --- ## URL: https://www.friendlyfamilymedicalcare.com/privacy-policy ### Title: Privacy Policy ### Page ID: 1718025 ### Content: # Privacy Policy This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.  While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.  When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.  We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. While using Our Application, in order to provide features of Our Application, We may collect, with your prior permission:  We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it be simply stored on Your device.  You can enable or disable access to this information at any time through Your Device settings. The Company may use Personal Data for the following purposes:  • To provide and maintain our Service, including to monitor the usage of our Service.  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user. •For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service. • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation. • To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.  • To manage Your requests: To attend and manage Your requests to Us. We may share your personal information in the following situations: • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.  • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.  • With Business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You, and view Your profile. The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.  Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.  Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.  The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information. If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.  Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:  • Protect and defend the rights or property of the Company.  • Prevent or investigate possible wrongdoing in connection with the Service.  • Protect the personal safety of Users of the Service or the public. The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. **Detailed Information on the Processing of Your Personal Data** Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose. We may use third-party Service providers to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy We may use Your Personal Data to contact You with newsletters, marketing, or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.  We may use Email Marketing Service Providers to manage and send emails to You.  Your Rights under the CCPA Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:  • The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.  • The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party's direct marketing purposes.  • The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our "Do Not Sell My Personal Information" section or web page.  • The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:  • The sources from which the Personal Data was collected.  • The business or commercial purpose for collecting or selling the Personal Data.  • Categories of third parties with whom We share Personal Data. • The specific pieces of Personal Data we collected about You.  • The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties.  • Providing a different level or quality of goods or services to You. • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services. In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email or call us or visit our "Do Not Sell My Personal Information" section or web page.  The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice. We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that "sells" personal information as defined by the CCPA law. If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that you use. You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:  • Or from Our "Do Not Sell My Personal Information" notice banner.  • Or from Our "Do Not Sell My Personal Information" link. The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again. Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:  • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices.  • "Limit Ad Tracking" on iOS devices. You can also stop the collection of location information from Your mobile device by changing the preferences on your mobile device. **"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)** Our Service does not respond to Do Not Track signals.  However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser. **Your California Privacy Rights (California's Shine the Light law)** Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes. If you'd like to request more information under the California's Shine the Light law, and if you are a California resident, You can contact Us using the contact information provided below. **California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)** California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted. To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account. Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances. Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services. This Privacy Policy is effective as of 01/01/21 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If you have any questions about this Privacy Policy, You can contact us:  Friday-Saturday (Weekly alternating for lab draws and Immunizations only) All rights reserved Friendly Family Medical Care, Inc - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") 1. **You** mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.  2. **Company** (referred to as either ''the Company,'' ''We,'' ''Us,'' or ''Our'' in this Agreement) refers to **FRIENDLY FAMILY MEDICAL CARE, INC**. 3. **Application** means the software program provided by the Company downloaded by You on any electronic device, named A.I. Chatbot. 4. **Affiliate** means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.  5. **Account** means a unique account created for You to access our Service or parts of our Service.  6. **Service** refers to the Application.  7. **Country** refers to: United States. 8. **Service Provider** means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.  9. **Third-party Social Media Service** refers to any website or any social network website through which a User can log in or create an account to use the Service. 10. **Personal Data** is any information that relates to an identified or identifiable individual. For the purposes of the CCPA (California Consumer Privacy Act), Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You. 11. **Device** means any device that can access the Service, such as a computer, a cell phone, or a digital tablet.  12. **Usage Data** refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).  13. **Do Not Track (DNT)** is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites. 14. **Business**, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.  15. **Consumer**, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.  16. **Sale**, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's Personal information to another business or a third party for monetary or other valuable consideration. 1. Email address  2. First name and last name  3. Phone number  4. Usage Data --- ## URL: https://www.friendlyfamilymedicalcare.com/appointment-request ### Title: Appointment Request ### Page ID: 1718033 ### Content: ## Friendly Family Medical Care # Appointment Request ## Friendly Family Medical Care, Inc. # Family Medicine Practice in Frankfort, Illinois We are here to provide you with the best possible care, and that starts with making it easy for you to schedule an appointment. That's why we've created an online appointment request form that you can use to schedule an appointment at your convenience. Simply fill out the form with your contact information and preferred appointment time, and one of our staff will get back to you to confirm your appointment. We look forward to seeing you soon! If you have any questions regarding our services, patient information, or would like to schedule an appointment, *contact us* today! **Friday-Saturday (Weekly alternating for lab draws and Immunizations only)** Friday-Saturday (Weekly alternating for lab draws and Immunizations only) All rights reserved Friendly Family Medical Care, Inc - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Home](/ "Home") - [About Us](/family-care-staff "About Us") - [Free Screening Tests](/free-screening-tests "Free Screening Tests") - [Family Care Services](/family-care-services "Family Care Services") - [Patient Portal](https://www.patientfusion.com "Patient Portal") - [Patient Information](/patient-information "Patient Information") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") - [Contact Us](/home#contact "Contact Us") - [Wellness Resources](/patient-information#wellness-resources "Wellness Resources") - [Insurances](/patient-information#insurances "Insurances") - [Patient Forms](/patient-information#patient-registration-forms "Patient Forms") - [Office Tour](/patient-information#office-tour "Office Tour") --- ## URL: https://www.friendlyfamilymedicalcare.com/practiceprivacy-policy ### Title: Practice Privacy Policy ### Page ID: 1718050 ### Content: ## Notice of Privacy Practices As required by the privacy regulations created as a result of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This notice describes how health information about you (as a patient of this practice) may be used and disclosed and how you can get access to your individually identifiable health information. Our practice is dedicated to maintaining the privacy of your individually identifiable health information (also called protected health information, or PHI). In conducting our business, we will create records regarding you and the treatment and services we provide to you. We are required by law to maintain the confidentiality of health information that identifies you. We also are required by law to provide you with this notice of our legal duties and the privacy practices that we maintain in our practice concerning your PHI. By federal and state law, we must follow the terms of the Notice of Privacy Practices that we have in effect at the time. We realize that these laws are complicated, but we must provide you with the following important information:   • Our obligations concerning the use and disclosure of your PHI. The terms of this notice apply to all records containing your PHI that are created or retained by our practice. We reserve the right to revise or amend this Notice of Privacy Practices. Any revision or amendment to this notice will be effective for all of your records that our practice has created or maintained in the past and for any of your records that we may create or maintain in the future. Our practice will post a copy of our current notice in our offices in a visible location at all times, and you may request a copy of our most current notice at any time. **B. If you have questions about this Notice, please contact our office.** **C. We may use and disclose your PHI in the following ways:** The following categories describe the different ways in which we may use and disclose your PHI. 1\. Treatment. Our practice may use your PHI to treat you. For example, we may ask you to have laboratory tests (such as blood or urine tests), and we may use the results to help us reach a diagnosis. We might use your PHI in order to write a prescription for you, or we might disclose your PHI to a pharmacy when we order a prescription for you. Many of the people who work for our practice – including, but not limited to, our doctors and nurses – may use or disclose your PHI in order to treat you or to assist others in your treatment. Additionally, we may disclose your PHI to others who may assist in your care, such as your spouse, children, or parents. Finally, we may also disclose your PHI to other health care providers for purposes related to your treatment 2\. Payment. Our practice may use and disclose your PHI in order to bill and collect payment for the services and items you may receive from us. For example, we may contact your health insurer to certify that you are eligible for benefits (and for what range of benefits), and we may provide your insurer with details regarding your treatment to determine if your insurer will cover, or pay for, your treatment. We also may use and disclose your PHI to obtain payment from third parties that may be responsible for such costs, such as family members. Also, we may use your PHI to bill you directly for services and items. We may disclose your PHI to other health care providers and entities to assist in their billing and collection efforts. 3\. Healthcare operations. Our practice may use and disclose your PHI to operate our business. As examples of the ways in which we may use and disclose your information for our operations, our practice may use your PHI to evaluate the quality of care you received from us or to conduct cost-management and business planning activities for our practice. We may disclose your PHI to other healthcare providers and entities to assist in their healthcare operations. 4. Appointment reminders. Our practice may use and disclose your PHI to contact you and remind you of an appointment. 5\. Treatment options. Our practice may use and disclose your PHI to inform you of potential treatment options or alternatives. 6\. Health-related benefits and services. Our practice may use and disclose your PHI to inform you of health-related benefits or services that may be of interest to you. 7\. Release of information to family/friends. Our practice may release your PHI to a friend or family member that is involved in your care or who assists in taking care of you. For example, a parent or guardian may ask that a babysitter take their child to the doctor’s office for treatment of a cold. In this example, the babysitter may have access to this child’s medical information. 8\. Disclosures required by law. Our practice will use and disclose your PHI when we are required to do so by federal, state, or local law. **D. Use and disclosure of your PHI in certain special circumstances:** The following categories describe unique scenarios in which we may use or disclose your identifiable health information: 1\. Public health risks. Our practice may disclose your PHI to public health authorities that are authorized by law to collect information for the purpose of:   • Maintaining vital records, such as births and deaths,   • Preventing or controlling disease, injury, or disability,   • Notifying a person regarding potential exposure to a communicable disease, • Notifying a person regarding a potential risk for spreading or contracting a disease or condition,   • Reporting reactions to drugs or problems with products or devices,   • Notifying individuals if a product or device they may be using has been recalled, • Notifying appropriate government agency(ies) and authority(ies) regarding the potential abuse or neglect of an adult patient (including domestic violence); however, we will only disclose this information if the patient agrees or we are required or authorized by law to disclose this information, • Notifying your employer under limited circumstances related primarily to workplace injury, illness, or medical surveillance. 2\. Health oversight activities. Our practice may disclose your PHI to a health oversight agency for activities authorized by law. Oversight activities can include, for example, investigations, inspections, audits, surveys, licensure, and disciplinary actions; civil, administrative, and criminal procedures or actions; or other activities necessary for the government to monitor government programs, compliance with civil rights laws and the health care system in general. 3\. Lawsuits and similar proceedings. Our practice may use and disclose your PHI in response to a court or administrative order if you are involved in a lawsuit or similar proceeding. We also may disclose your PHI in response to a discovery request, subpoena, or other lawful processes by another party involved in the dispute, but only if we have made an effort to inform you of the request or to obtain an order protecting the information the party has requested. 4\. Law enforcement. We may release PHI if asked to do so by a law enforcement official:  • Regarding a crime victim in certain situations, if we are unable to obtain the person’s agreement,   • Concerning a death we believe has resulted from criminal conduct,   • In response to a warrant, summons, court order, subpoena, or similar legal process,   • To identify/locate a suspect, material witness, fugitive or missing person, • In an emergency, to report a crime (including the location or victim(s) of the crime or the description, identity, or location of the perpetrator). 5\. Deceased patients. Our practice may release PHI to a medical examiner or coroner to identify a deceased individual or to identify the cause of death. If necessary, we also may release information in order for funeral directors to perform their jobs. 6\. Organ and tissue donation. Our practice may release your PHI to organizations that handle organ, eye, or tissue procurement or transplantation, including organ donation banks, as necessary to facilitate organ or tissue donation and transplantation if you are an organ donor. 7\. Research. Our practice may use and disclose your PHI for research purposes in certain limited circumstances. We will obtain your written authorization to use your PHI for research purposes except when an Internal Review Board or Privacy Board has determined that the waiver of your authorization satisfies all of the following conditions:   (A) The use or disclosure involves no more than a minimal risk to your privacy based on the following: (i) an adequate plan to protect the identifiers from improper use and disclosure; (ii) an adequate plan to destroy the identifiers at the earliest opportunity consistent with the research (unless there is a health or research justification for retaining the identifiers or such retention is otherwise required by law); and (iii) adequate written assurances that the PHI will not be re-used or disclosed to any other person or entity (except as required by law) for authorized oversight of the research study, or for other research for which the use or disclosure would otherwise be permitted;   (B) The research could not practicably be conducted without the waiver,   (C) The research could not practicably be conducted without access to and use of the PHI. 8\. Serious threats to health or safety. Our practice may use and disclose your PHI when necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public. Under these circumstances, we will only make disclosures to a person or organization able to help prevent the threat. 9\. Military. Our practice may disclose your PHI if you are a member of U.S. or foreign military forces (including veterans) and if required by the appropriate authorities. 10\. National security. Our practice may disclose your PHI to federal officials for intelligence and national security activities authorized by law. We also may disclose your PHI to federal and national security activities authorized by law. We also may disclose your PHI to federal officials in order to protect the president, other officials, or foreign heads of state or to conduct investigations. 11\. Inmates. Our practice may disclose your PHI to correctional institutions or law enforcement officials if you are an inmate or under the custody of a law enforcement official. Disclosure for these purposes would be necessary: (a) for the institution to provide health care services to you, (b) for the safety and security of the institution, and/or (c) to protect your health and safety or the health and safety of other individuals.  12\. Workers’ compensation. Our practice may release your PHI for workers’ compensation and similar programs. You have the following rights regarding the PHI that we maintain about you: 1\. Confidential communications. You have the right to request that our practice communicates with you about your health and related issues in a particular manner or at a certain location. For instance, you may ask that we contact you at home rather than at work. In order to request a type of confidential communication, you must make a written request to: Please specify the requested method of contact or the location where you wish to be contacted. Our practice will accommodate reasonable requests. You do not need to give a reason for your request. 2\. Requesting restrictions. You have the right to request a restriction in our use or disclosure of your PHI for treatment, payment, or health care operations. Additionally, you have the right to request that we restrict our disclosure of your PHI to only certain individuals involved in your care or the payment for your care, such as family members and friends. We are not required to agree to your request; however, if we do agree, we are bound by our agreement except when otherwise required by law, in emergencies, or when the information is necessary to treat you. In order to request a restriction in our use or disclosure of your PHI, you must make your request in writing Dr. Tisa Morris-Christian. Your request must describe in a clear and concise fashion: • Whether you are requesting to limit our practice’s use, disclosure, or both, 3\. Inspection and copies. You have the right to inspect and obtain a copy of the PHI that may be used to make decisions about you, including patient medical records and billing records, but not including psychotherapy notes. You must submit your request in writing to Dr. Tisa Morris-Christian in order to inspect and/or obtain a copy of your PHI. Our practice may charge a fee for the costs of copying, mailing, labor, and supplies associated with your request. Our practice may deny your request to inspect and/or copy in certain limited circumstances; however, you may request a review of our denial. Another licensed health care professional chosen by us will conduct reviews. 4\. Amendment. You may ask us to amend your health information if you believe it is incorrect or incomplete, and you may request an amendment for as long as the information is kept by or for our practice. To request an amendment, your request must be made in writing and submitted to Dr. Tisa Morris-Christian. You must provide us with a reason that supports your request for amendment. Our practice will deny your request if you fail to submit your request (and the reason supporting your request) in writing. Also, we may deny your request if you ask us to amend information that is, in our opinion: (a) accurate and complete; (b) not part of the PHI kept by or for the practice; (c) not part of the PHI which you would be permitted to inspect and copy; or (d) not created by our practice, unless the individual or entity that created the information is not available to amend the information. 5\. Accounting of disclosures. All of our patients have the right to request an “accounting of disclosures.” An “accounting of disclosures” is a list of certain non-routine disclosures our practice has made of your PHI for purposes not related to treatment, payment, or operations. Use of your PHI as part of the routine patient care in our practice is not required to be documented – for example, the doctor sharing information with the nurse or the billing department using your information to file your insurance claim. In order to obtain an accounting of disclosures, you must submit your request in writing to Dr. Tisa Morris-Christian. All requests for an “accounting of disclosures” must state a time period, which may not be longer than six (6) years from the date of disclosure and may not include dates before April 14, 2003. The first list you request within a 12-month period is free of charge, but our practice may charge you for additional lists within the same 12-month period. Our practice will notify you of the costs involved with additional requests, and you may withdraw your request before you incur any costs. 6\. Right to a paper copy of this notice. You are entitled to receive a paper copy of our notice of privacy practices. You may ask us to give you a copy of this notice at any time. To obtain a paper copy of this notice, contact us at 815.464.0081. 7\. Right to file a complaint. If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services. To file a complaint with our practice, contact us at 815.464.0081. All complaints must be submitted in writing. You will not be penalized for filing a complaint. 8\. Right to provide an authorization for other uses and disclosures. Our practice will obtain your written authorization for uses and disclosures that are not identified by this notice or permitted by applicable law. Any authorization you provide to us regarding the use and disclosure of your PHI may be revoked at any time in writing. After you revoke your authorization, we will no longer use or disclose your PHI for the reasons described in the authorization. Please note: we are required to retain records of your care. 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For your participation, you will receive your results and a $45 gift card. You don’t have to be our patient to take advantage of this free screening program. This program is also available to members of the community at large. Sign up at [https://cardiometabolicscreening.careaccess.com/en/friendly-family-medical-care](https://cardiometabolicscreening.careaccess.com/en/friendly-family-medical-care) Lp(a) is a sticky type of cholesterol that’s even more likely the block arteries than other bad cholesterol (LDL). High Lp(a) levels increase your risk of heart attack by 3 times. Diet, exercise, and current medications do not improve Lp(a). 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